Products are usually delivered within 1–2 business days from the date the order is shipped from Italy.

Standard shipping is free for all orders over €70.00. For orders below this amount, the shipping cost is €5.00.

Shipping is currently available to Italy and the following European countries:

Austria, Belgio, Germania, Lussemburgo, Paesi Bassi, Francia, Croazia, Danimarca, Finlandia, Grecia, Irlanda, Portogallo, Spagna, Svezia, Bulgaria, Cechia, Estonia, Ungheria, Lettonia, Lituania, Polonia, Romania, Slovacchia, Slovenia.

Once your order has been shipped, you will receive a shipping confirmation email containing a link to track your order.

f the recipient is absent, the service guarantees two automatic delivery attempts. If delivery fails on the first attempt, the courier will leave a notice informing the recipient that a second attempt will be made on the next business day. If the recipient is also absent during the second attempt, a notice will be left in the mailbox with the details of the post office where the package can be collected.

Koramilano.com accepts the following payment methods:

Credit Card (Visa, MasterCard, Maestro)

PayPal

Apple Pay

Google Pay

Payments are accepted exclusively in Euros.

We guarantee maximum security to our customers thanks to the most widely used encryption solution on the market. Every purchase is made with the highest level of security through the use of advanced e-commerce technologies and encryption systems (SSL) to protect your personal data and credit card information from unauthorized access.

Please check that the information you entered is correct (login details, card number, expiration date, etc.). If the problem persists, you can contact your bank or try an alternative payment method. Our customer service team is always available to assist you with the purchase process.

If you encounter any problems, please email us at korami.milano@gmail.com

Yes, all product prices on the site include VAT.

All our products are made and packaged with the utmost care and attention, but if you encounter any problems, please email korami.milano@gmail.com and we'll try to resolve the issue.

If you receive the wrong product, you can email korami.milano@gmail.com with your order number, a description of the problem, and photos.

Customer Service will take care of solving the problem.

Most items on the site are available in limited, if any, quantities; however, they may be restocked if the material is available.

For any information, you can write an email to korami.milano@gmail.com.

You can view your order information (current and past) by logging into your account, or you can find all the information in your order confirmation email.

You can send an explicit declaration of your decision to withdraw to the email address: korami.milano@gmail.com, requesting the withdrawal form and then following the instructions in the withdrawal confirmation email to complete the procedure.

You can find all the necessary information in the "Returns and Refunds" section.

• Do not put too heavy objects inside the bag
• Store the bag in a place away from heat sources and direct light
• Always store tissue paper inside your bag
• When cleaning the product, be careful not to use overly aggressive detergents that could damage the accessories and components of the bag.

If the product presents any defects upon delivery, please report them immediately by writing an email to korami.milano@gmail.com and KoraMilano will do its best to resolve the issue.

However, if the product should present defects after the delivery date, KoraMilano cannot assume responsibility for such defects.